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Core Concepts

Understanding the key concepts in Syntropy.

Projects

A Project represents a single application or service you're monitoring. Each project has:

  • A unique Project ID (also called DSN) used to identify events
  • Its own Issues (grouped errors)
  • Alerts configuration
  • Source Maps for stack trace symbolication

You might have separate projects for:

  • Frontend web app
  • Backend API
  • Mobile app (iOS/Android)
  • Microservices

Events

An Event is anything that happens in your application that you want to track:

TypeDescription
errorJavaScript errors, exceptions, crashes
pageviewPage navigation events
customAny custom event you define
conversationChat and assistant lifecycle events

Issues

An Issue is a group of similar errors. Syntropy automatically groups errors by:

  1. Error message (normalized)
  2. Stack trace (top frames)

This prevents your dashboard from being flooded with thousands of duplicate errors.

Issues have statuses:

  • Open - Active issue that needs attention
  • Resolved - Marked as fixed
  • Ignored - Intentionally suppressed
  • Regressed - Was resolved, but occurred again

Sessions

A Session represents a user's visit to your application. Sessions:

  • Have a unique ID persisted in the browser/app
  • Group all events from that visit
  • Can be linked to identified users
  • Track breadcrumbs leading to errors

Breadcrumbs are a trail of events leading up to an error:

  • User clicks
  • Page navigations
  • Network requests (fetch/XHR)
  • Console messages
  • Custom breadcrumbs you add

When an error occurs, the last N breadcrumbs are attached, helping you understand what the user did before the crash.

Releases

A Release represents a version of your application:

Syntropy.init({
projectId: 'your-project-id',
release: '1.2.3', // Semantic version
dist: '45', // Build number
environment: 'production',
});

Release tracking lets you:

  • See which version introduced a bug
  • Filter errors by release
  • Link source maps to specific releases

Source Maps

Source Maps allow Syntropy to translate minified/bundled stack traces back to your original source code.

Instead of seeing:

Error at e.handleClick (main.abc123.js:1:2345)

You'll see:

Error at handleClick (src/components/Button.tsx:42:8)

Upload source maps via the dashboard or CLI.

Alerts

Alerts notify you when something important happens:

  • Error spike - Error rate exceeds threshold
  • New error - First occurrence of an error
  • Traffic drop - Unusual decrease in events

Alerts can be sent via:

  • Email
  • Slack webhook